At Zaki Visionz, we are committed to delivering your orders quickly and securely. This Shipping Policy explains how we process and deliver products to our customers worldwide.
Shipping Availability
- We ship orders to customers worldwide.
- Shipping destinations may vary depending on courier availability and local regulations.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Delivery times vary based on your location. Estimated delivery dates will be provided once your order is confirmed.
- While we make every effort to deliver on time, unforeseen delays such as customs clearance, courier issues, or natural events may affect delivery schedules.
Shipping Charges
- Shipping costs may vary depending on your delivery address and product weight/size.
- Any applicable shipping charges will be displayed at checkout before order confirmation.
Cash on Delivery
- Zaki Visionz currently accepts Cash on Delivery (COD) as the only payment method.
- Customers are required to pay the full order amount to the courier at the time of delivery.
Order Tracking
- Once your order has been shipped, you will receive tracking details via email or SMS (where available).
- Tracking updates may take 24–48 hours to appear after dispatch.
Failed Deliveries
- If the delivery attempt is unsuccessful due to incorrect address details or unavailability of the customer, the order may be returned to us.
- Customers are responsible for providing accurate shipping information to avoid failed deliveries.
Damaged or Missing Items
- If your order arrives damaged or items are missing, please contact us at [email protected] within 48 hours of receiving your order.
- We may request photos or other details to investigate and resolve the issue.
Contact Us
For questions about shipping, please contact our support team:
Email: [email protected]